Sunday, May 17, 2009

Getting Around India



Getting around India
India is big and there are lots of interesting ways to travel around it, few of which could be described as efficient or punctual. Flights get cancelled, trains are delayed by hours or days, buses show up late if at all. Allow considerable buffer time for any journey with a fixed deadline (eg. your flight back), and try to remember that getting there should be half the fun.

Note that travel in much of the North-East (with the notable exception of Assam) and parts of Jammu and Kashmir, Himachal Pradesh and Uttar Pradesh will require obtaining a Protected Area Permit (PAP). The easiest way to get one is to request it along with your visa application, in which case it will be added to your visa. Otherwise, you'll need to hunt down a local Ministry of Home Affairs office and battle with bureaucracy.


By plane

India's large size and uncertain roads make flying a viable option, especially as prices have tumbled in the last few years. Even India's offshore islands and remote mountain states are served by flights, the main exceptions being Sikkim and Arunachal Pradesh (although crossing over from neighboring states is fairly easy). Due to the aviation boom over the last few years, airports have not been able to keep up with the air traffic. Most Indian airports continue to function with one runway and a handful of boarding gates. Check in and security queues can be terribly long, especially in Delhi . India has recently built two new international airports in Hyderabad and Bangalore, which are modern and well-equipped. Upgradation is in process of India's main airports in Mumbai and New Delhi.

In northern India, particularly Delhi, heavy winter fog can wreak havoc on schedules. Flights to small airports up in the mountains, especially to Leh in Ladakh (which is reachable only by plane for most the year), are erratic at the best of times.
Airlines

At one time, domestic flights were the monopoly of the government-owned Indian Airlines, but things have changed dramatically and now there are quite a few competitors, with prices a traveller's delight. The main operators are:

* Air India, India's state owned carrier. Formerly two carriers, Indian Airlines (domestic) and Air India (mainly international). These have merged in 2007, the airline is still in transition. Air India has the largest network in the country and provides excellent regional connectivity. Service is generally excellent and on new aircraft which are being deployed on many metro routes personal televisions are provided in all classes. Will be joining Star Alliance in 2009. Air India also operates low-cost carrier Air India Express, which flies mainly on trunk routes and to international destinations in the Gulf, and Air India Regional, which flies small aircraft to obscure places.
* Go Air - low cost
* Jet Airways, full service airline with very good coverage. Now services London (LHR) directly from Delhi and Mumbai and flights to/from Toronto and New York via Brussels. Their subsidiary Jetlite, formerly Air Sahara, operates as a value carrier; i.e. some food and beverages are given.
* Kingfisher Airlines, full service, but with high fares. Their service is excellent. Kingfisher Red, formerly Air Deccan, was once India's largest low-cost carrier, but prices have increased since the Kingfisher takeover. Still handy for direct flights to small towns ignored by the majors. Same prices for foreigners and Indians.
* SpiceJet, low cost airline, the closest competitor to Air Deccan in terms of fares. If you are willing to shell out a bit more to arrive on time, consider Spice over Air Deccan.
* IndiGo Airlines - low cost airline. Connects the major cities and plans to fly to Jaipur and Goa.

Regional airlines include Paramount Airways in South India and Jagson Airlines and MDLR Airlines in North India.

Keep in mind, however, that outside of big cities coverage is poor. If you need to get to a small town, low-cost airlines other than Kingfisher Red won't help you. You may have to rely on Indian Airlines or Jet. Flying low-cost to a metro and taking a train is not a bad idea either.[edit] Fares
The earlier you book, the lower you pay. You will hear a lot about air tickets at Rs. 500 ($12), but those are promotional rates for limited seats which are sold out within seconds. In some other cases, the advertised fare may not include charges such as passenger service fees, air fuel surcharge and taxes which will be added subsequently. Nonetheless, you do get good rates from the budget airlines. Tickets for small cities will cost more than those for the metros, because of the spotty coverage noted above. Indian ticket pricing has not attained the bewildering complexity that the Americans have achieved, but they are getting there. As of now, you don't have to worry about higher prices on weekends, lower prices for round-trips, lower prices for travel around weekends etc.

There are two complications for non-Indians trying to buy plane tickets:

1. Many airlines have higher fares for foreigners than for Indians. Foreigners ("non-residents") will be charged in US dollars, whereas Indians will be charged in rupees. In practice, you can simply pretend to be Indian when booking online as the check-in desk will rarely if ever care, but you are still running a small risk if you do this. When possible it's best to patronize those airlines that do not follow this practice.
2. Many online booking sites and some of the low-cost carriers reject non-Indian credit cards. Read the small print before you start booking, or book directly with the airline or through a bricks-and-mortar travel agency instead.

Check in
Checking in at Indian airports tends to be slow and bureaucratic, involving lots of queueing and security checks. A few pointers to smooth your way:

* Arrive at least two hours before departure if traveling from the major airports. (For domestic flights from minor airports, one hour before is fine.)
* Bring a print-out of your ticket, or zealous security guards will probably not allow you inside.
* Most airports require that you screen your checked bags before check-in, usually at a stand near the entrance. In high-security airports like Jammu, Srinagar or anywhere in the Northeast, even carry-on baggage needs to be screened.

Don't hesitate to ask someone if you are unsure. Most staff in airports are very helpful to foreigners and will take pains to ensure you catch your flight. There are separate queues for passengers travelling light (without check-in baggage). Thanks to the fact that most Indians are incapable of doing this, these queues are less crowded. Different airlines have different standards for what they allow as cabin baggage, so err on the side of caution, especially if you are travelling by a low-cost airline.


By train

India boasts the biggest network of railway lines in the world, and the rail system is efficient, if not always on schedule. With classes ranging from luxurious to regular, it's the best way to get to know the country and its people. You will get to see the beautiful Indian countryside first hand, and most train passengers will be curious about you and happy to pass the time with a chat.

Trains come in many varieties, but the broad hierarchy from luxurious to normal is as follows:
1. Rajdhani Express
2. Shatabdi Express
3. Jan Shatabdi Express
4. Garib Rath Express
5. Mail/Express Trains
6. Fast Passenger Trains
7. Passenger Trains
8. Local/Suburban Trains

Tourist Trains
These are akin to five-star hotels on wheels. Operated jointly by IR and state tourism departments, they are a wonderful way to experience the sights in India without having to worry about the hassles of travel and accommodation. There are three major tourist trains operating in India at present:

* Palace on Wheels, — This train covers important tourist attractions and historical sites in Rajasthan.
* Deccan Odyssey, — This luxurious train transports its guests on a weeklong journey through some of the best places in Maharashtra and Goa.
* Golden Chariot, — This train takes travellers on a weeklong journey through Karnataka and Goa.
*Royal Rajasthan on Wheels - This is new train will be operational from January 2009 and will cover most the important sites of Rajasthan. This train has all the facilities which Palace on Wheels has along with International Spa center and other facilities.

Classes
Most countries offer two classes of service, but India has no less than seven to choose from. Not all are available on all trains.

1. 1st Class A/C(1A)
2. 2-tier A/C (2A)
3. 3-tier (3A)
4. A/C Chair Class (CC)
5. First Class (FC)
6. Sleeper Class (SL)
7. Second Class (2S)

Ticketing
Tickets are available from IR's counters at most railway stations as well as directly from Indian Railways' online reservation service [37]. Rail passes are also available, and are called Indrail passes.

Five days before the departure date of a train the Tatkal quota seats become available. This allows tourists who like to plan a trip as they go to book seats closer to the day of departure, for an extra fee. Even with this extra quota (about 30% of the seats on a train) it can sometimes be difficult to get the train you want when you want it.
Meals
Most trains have a pantry car and if you are in the sleeper or A/C classes, you can buy meals on board the train. The Railways are concerned about the bad quality of pantry car meals and efforts are underway to improve things, but do not count on it as yet. If you are finicky, bring enough food and bottled water for the journey including delays: bananas, bread, and candy bars are good basics to have. At most larger stations hawkers selling tea, peanuts, and snack food and even complete meals will go up and down the train. Most important stations will have vendors selling all kinds of edible stuff, but the usual caveats about eating in India apply. Free meals are served in Rajdhani and Shatabdi express trains.


By bus
While you can't take a cross-country bus-ride across India, buses are the second most popular way of travelling across states and the only cheap way of reaching many places not on the rail network (eg. Dharamsala).

Every state has its own public bus service, usually named "X Road Transport Corporation" (or XRTC) or "X State Transport Corporation" (or XSTC) which primarily connects intra-state routes, but will also have services to neighbouring states. There are usually multiple classes of buses. The ordinary buses (called differently in different states, e.g. "service bus") are extremely crowded with even standing room rarely available (unless you're among the first on board) as reservations are not possible and they tend to stop at too many places. On the upside, they're very cheap, with even a 5-6 hour journey rarely costing over Rs.100.

In addition to ordinary public buses, there might be also luxury or express buses available, and sometimes they even have air-conditioning. They are more comfortable, have assured seating (book in advance), and have limited stops, making them well worth the slight extra expense. Even better-class buses rarely have toilets, but long-distance buses make occasional snack and bathroom breaks.

Private buses may or may not be available in the area you are travelling to, and even if they are, the quality could vary a lot. Be warned that many of the private buses, especially long-distance lines, play music and/or videos at ear-splitting volume. Even with earplugs it can be nerve-wracking. Do not expect public restrooms at all, or even most, bus stops. Unfortunately, the bus industry is extremely fragmented and there are few operators who offer services in more than 2 or 3 neighbouring states. Travel agents usually only offer seats on private buses.

However, long distance bus operators such as Raj National Express and KPN Travels are currently beginning to roll out their operations across the country modelled on the lines of the Greyhound service in the Unites States. There services are excellent and they provide entertainment on board.

Regardless of class of travel, all buses have to contend with the poor state of Indian highways and the havoc of Indian traffic which usually makes them slower, less comfortable and less safe than trains. Night buses are particularly hazardous, and for long-distance travel it's wise to opt for sleeper train services instead.

By car
Driving on your own

In India driving is on the left of the road — at least most of the time. You can drive in India if you have a local license or an International Driving Permit, but unless you are used to driving on extremely chaotic streets, you probably will not want to. The average city or village road is narrow, often potholed and badly marked. National Highways are better, but they are still narrow, and Indian driving discipline is non-existent. In the past few years the Central government has embarked on an ambitious project to upgrade the highways. The Golden Quadrilateral connecting the four metros is 88% complete as of December 2005 and the roads there almost reach international standards. But it is still some time before the drivers adapt to the new roads, so if you are a foreigner, you'll be wise to put off your plans to drive on Indian roads by a few years.


Hiring driver with car

Instead, if you desire going by a car, opt for driver while renting the car. Rates are quoted in rupees per kilometer and you will have to pay for both ways even if you are going only one way. The driver's salary is so low (typically around Rs 100 to 150 per day) that it adds little to the cost of renting the car. The driver will find his own accommodation and food wherever you are traveling. A common rental vehicle is the legendary Ambassador, which is essentially an Indian-made 1956 Morris Oxford: it's large, boxy, with space for 5 passengers (including driver), and a decent-sized trunk. However, the Tata Indica is now replacing the Ambassador as the cheap car of choice. Imported international models may be available at a premium.

There are numerous advantages to having a car and driver.

* A native driver is the safest means of car travel.
* You can keep your bags and shopping goods with you securely wherever you go.
* The driver will often have some knowledge of local tourist destinations.
* A car is the quickest and most reliable means of going from point to point. After the initial agreement you needn't spend any time finding travel, haggling over price, etc.
* You can stop anywhere you like, and change plans at the last minute.

It is rare to find a driver that speaks more than a few words of English. As a result, misunderstandings are common. Keep sentences short. Use the present tense. Use single words and hand gestures to convey meaning.

Make sure you can trust your driver before you leave your goods with him. If he shows any suspicious motives or behavior make sure you keep your bags with you. Conversely, if your driver is very friendly and helpful, it is a nice gesture to buy him a little something to eat or drink when stopping for food. They will really appreciate this.

Your driver may in some cases act as a tout, offering to take you to businesses from which he gets baksheesh (a sort of commission). This isn't necessarily a bad thing - he may help you find just what you're looking for, and add a little bit to his paltry income at the same time. On the other hand, you should always evaluate for yourself whether you are being sold on a higher-cost product than you want. The driver might ask for a tip at the end of the trip. Pay him some amount and don't let him guilt-trip you into paying too much.

If you rent a car for a trip to a remote destination, make sure before getting out that you will recognize the driver, and write down the license plate number. Touts at tourist areas will try to mislead you into getting into the wrong car when you leave; if you fall for this you will certainly be ripped off, and possibly much worse. Find your car and driver and ignore "helpful" advice from anyone else hanging around.

As always, be careful when traveling alone, and avoid venturing out late at nights and beware of touts.

By motorcycle

Another choice, popular with people who like taking risks, is to buy a motorcycle. Not for the faint of heart or inexperienced rider. India boasts the highest motor vehicle accident rate in the world.
The Royal Enfield is a popular (some would say, the only) choice for its classic looks and macho mystique. This despite its high petrol consumption, 27 kms/liter, supposed low reliability (it is "classic" 1940's engineering after all and requires regular service adjustment) (you can find an Enfield mechanic who has worked on this bike for ten, twenty, thirty years in EVERY town in India) (who will perform miracles at about a dollar an hour labor cost), and claimed difficulty to handle (actually the bike handles beautifully, but may be a wee heavy and seat high for some).

Or, one can opt for the smaller yet quicker and more fuel efficient bikes. They can range from 100 CC to the newly launched 220 CC bikes. Two most popular bike manufacturers are Bajaj and Honda. The smaller variants (100 CC - 125CC) can give you a mileage exceeding 50 kms/liter on the road, while giving less power if one is opting to drive with pillion on the highways. The bigger variants (150 CC - 220CC) are more powerful and one can get a feel of the power especially on highways - the mileage is lesser for these bikes anywhere between 35kms/liter to 45 kms/liter.
Preferably tourists should go for second hand bikes rather than purchasing new ones. The smaller 100 CC variants can be purchased for anywhere between Rs. 15000 to Rs. 25000 depending on the year of make and condition of vehicle. The bigger ones can be brought from Rs 30000 onwards.

By auto-rickshaw

The auto-rickshaw, sometimes abbreviated as "auto" and sometimes as "rickshaw", is the most common means of hired transportation in India. Most residents usually refer to them as a "three wheeler." They are very handy for short-distance travel in cities, especially since they can weave their way through small alleys to bypass larger cars stuck in travel jams, but are not very suitable for long distances.
Most are green and yellow, due to the new CNG gas laws, and some may be yellow and black in color, with one wheel in the front and two in the back, with a leather or soft plastic top.

When getting an auto-rickshaw, you can either negotiate the fare or go by the meter. In almost all cases it is better to use the meter -- a negotiated fare means that you are being charged a higher than normal rate. A metered fare starts around Rs 10, and includes the first kilometer of travel. Never get in an auto-rickshaw without either the meter being turned on, or the fare negotiated in advance. In nearly all cases the driver will ask an exorbitant sum (for Indian standards) from you later. A normal fare for 10km of travel within the city would be about Rs 50, which is around a dollar and a few cents. In most of the cities, auto-rickshaw drivers are provided with a rate card that elaborately describes the fares on per kilometer basis. A careful tourist must verify the meter-reading against the rate-card before making a payment.

Ideally, you should talk with a local to find out what the fare for any estimated route will be. Higher rates may apply at night, and for special destinations such as airports. Finally, factor in that auto drivers may have to pay bribes to join the queue for customers at premium location such as expensive hotels. The bribe will be factored in the fare.

Make sure that the driver knows where he is going. Many autorickshaw drivers will claim to know the destination without really having any clue as to where it is. If you know something about the location, quiz them on it to screen out the liars. If you do not know much about the location, make them tell you in no uncertain terms that they know where it is. This is because after they get lost and drive all over the place, they will often demand extra payment for their own mistake. You can then tell them that they lied to you, and wasted your time, so they should be happy to get the agreed-upon fee.

Addresses

If you need to get anywhere, call in advance and ask for detailed directions. Postal addresses are often stated in terms of other landmarks, as in "Opp. Prithvi theatre" or "Behind Maruti Showroom", etc. Unlike the western system of address, the Indian system uses municipal ward number, plot number, house number , land mark and the location instead of street name and block number. Finding a place will usually involve some searching, but you will always find someone out on the streets to guide you.

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